Peco Energy has cut off service to thousands of customers in arrears on their electric bills. The cutoffs are happening earlier, and there’s a new approach.
The past practice of going after those with the largest debts first has been scrapped, in part, to help those in financial trouble early. At least, that’s Peco’s spin.
Spokeswoman Kathy Engle says some in need of help just wouldn’t seek it out:
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