Above Center: Powell Funeral Home
The report of two funeral disasters, reported on ABC Channel 6, Philadelphia News on Tuesday are revealing for both funeral home owners and the families they serve. Understand that in all business operations, it is often difficult to provide perfect services for the client. In rare cases the mistakes are inexcusable.
Because of the distressing factors that surround death, the funeral home and its staff are committed to perfection for the families they serve. The decision on the selection of a funeral home that satisfies the family’s needs at the time of death is personal. Very often recommendations are shared from former families. Location is often a consideration but shouldn’t be a major factor. Lately, costs are a primary concern regarding the choice of the funeral home.
Child died after being
pushed in the Schuylkill River
South West Philadelphia area.
You as a customer are often very trusting of the staff you select at the funeral home of your choice. That trust is a major factor so that your busy work during a week of mourning prior to services can be handled by you, your family members and your friends. Here are a few suggestions to ensure that your wishes are carried out in a professional manner.
1. Select a funeral home based on recommendations of professionalism
2. Have your documents pertaining to the deceased available.
THEY ARE THE FOLLOWING:
a. Name
b. Address
c. Phone number
d. Years of education
e. Father’s name
f. Mother’s first and maiden name
g. Last occupation
h. Social Security Number
i. Marital Status
j. Race
k. Veteran’s Service Information
l. Cemetery Information or desire
m. Requested date and place for services
n. Insurance information
3. Hire a funeral home that cares about you and your pain.
4. Know the longevity of the funeral home. Skills and knowledge come from years of study and practice.
5. Tell the funeral director what you want to do and what you want to spend. Adjustments can be made according to your ability and desires.
6. Most funeral homes have a pre-view on the day before actual funeral services or public viewing. If they don’t, request the time. It is at this time that any concerns can be addressed. Talk and share.
7. Ask for help for after care regarding probate and estate concerns for property transfers and counseling services.
The week of mourning is both joyful and stressful. Remember that it is a time like no other. When the funeral is over and the relatives have returned home, consider a vacation. I always recommend vitamins (C) and hot tea to balance the tears; loss of salt and energy.
Buy insurance. Many mistakes are made when families rush. Last minute decisions return last minute results. Plan ahead so that your wishes, along with your family are understood and your ceremony has a wonderful lasting memory.
Insurance plans available at Powell Mortuary Services 800-491-5205. Call for a consultation, today.
